Chapter 9 (Don’t Sweat the Small Bugs)
Hey all, post your response by July 26th!
In Chapter 9, Kermit talks about handling difficult situations and difficult personalities. After reading this chapter, pay special attention to the “Tips for Handling Difficult People” and answer the questions below.
1. Be Agreeable
2. Be Firm, But Flexible
3. Show Your Feelings
4. Don’t Make Yourself a Target
5. Be Relentlessly Upbeat
6. Embrace Other Points of View
7. Tap Into Your Inner Best Self
8. Give Gifts
How do you handle difficult personalities or a person that you do not agree with? Which of the above tips do you use (or should you use?) How do you like to be approached when you are in a bad mood or in a difficult and/or disagreeable situation?
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