How do you handle difficult personalities or a person that you do not agree with? Which of the above tips do you use (or should you use?) How do you like to be approached when you are in a bad mood or in a difficult and/or disagreeable situation?
I have learned over the past few years that the most important thing to remember when dealing with difficult personalities is to pick your battles. I think this falls most in line with 5. Be Relentlessly Upbeat. I have learned that I try as hard as I can to concede on small things that keep the group or project moving while remaining optimistic that the project will be a success. I use a lot of these other ones in my personality to try and lead effectively but I think 2. Be Firm, But Flexible is by far my number 1. I have learned sometimes it is easier to work with personalities like that if you assertive at first(even if you know you are wrong) and then back off and reason with them. I have learned that when you command respect, it usually is given, and then those difficult personalities suddenly are a lot easier to deal with. Of course this all is contingent on you dishing out that same level of respect first!. As far as myself, I like to think I am fairly easy to work with in those situations as long as the other person legitimately listens to my side before countering it. I am all about mutual respect.
On a slightly different note, if it weren't for mobile hotspots, I would never get these things done. I have done every one of them in airports and I just boarded a plane so I have to stop talking. Cabo bound! See y'all in a week or so.
Matt
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